Everyone deserves to feel safe on Facebook, and it’s important that we help people who encounter bullying and harassment online. Today, we’re introducing new tools and programs so people can better control unwanted, offensive or hurtful experiences on Facebook.
Antigone Davis, Global Head of Safety
💬 New Comment Moderation, Reporting, and Appeal Tools
Facebook is giving us more control because comments are sometimes used to bully or harass people. Soon, you’ll be able to hide or delete multiple comments at once from the options menu of your posts. This feature is rolling out on desktop and Android and will be available on iOS in the coming months. Facebook is also testing ways to more easily search for and block offensive words from appearing in the comments of your posts.
Being the target of unwanted attention can be stressful and some people may not feel comfortable reporting a bully or harasser. In other cases, bullying or harassment happens out of sight from victims. If you see a friend or family member being bullied or harassed, now you can report someone on their behalf via the menu above the post that you are concerned about. Once reported, our Community Operations team will review the post, keep your report anonymous, and determine whether it violates our Community Standards.
🗣️Better Protections for Public Figures
Facebook’s bullying and harassment policies only protect private individuals, they still permit open and critical discussions surrounding people who are featured in the news or have a large public audience based on their profession or chosen activities. Although they have expanded their policies to protect the harassment of young public figures earlier this year. In the coming weeks, they’re going to further this effort to further protect public figures regardless of age. If anyone experiences unwanted behavior on Facebook, they can report the person who is bullying or harassing them, anonymously ignore unwanted messages, and block someone without them being notified.
Starting today you can report bullying or harassment on FB on behalf of someone else and hide/delete multiple comments at once — all part of our work to help people stay safe on our platform. Here's more about the new steps we’re taking: https://t.co/qEEBXz3hHR
— Facebook (@facebook) October 2, 2018
📚Partnerships and Education
People around the world participate in Facebook’s online safety and anti-bullying programs, built in partnership with experts and community organizations. We recently introduced a new partnership with the National Parent Teachers Association in the US to facilitate 200 community events in cities in every state to address tech-related challenges faced by families, including bullying prevention. Working with partners, we also offer a peer-to-peer online safety and anti-bullying program to every secondary school in the UK. And we support a program in India that has educated tens of thousands of young people about online safety, thoughtful sharing, and privacy and security.
Facebook hopes that these additional steps that they are taing will help people who face bullying and harassment on Facebook. They realize that this doesn’t entirely solve the issue of cyber-bullying but intend to continue listening to feedback and doing everything they can to help by building better tools and improving their policies.
Visit Facebook’s Bullying Prevention Hub to learn more.